Reset user options and registry settings in Word. Please follow the methods in the article to In addition, you can create a new Windows user account and log in the computer, then try to print to check for the issue. Please try to update your Office and printer driver to have a check. The event viewers shows an application error for ntdll.dll - Ĭ:\Program Files\Microsoft Office\root\Office16\WINWORD.EXEĪny ideas where to start? Driver issues or a problem with User profiles? As soon as you select this specific printer in Word menu, Word will crash without a message. Printing in Word works on every other printer on the print-server. The weird part is that printing from other applications The problem occurs on any Word version (Word 2013, 20) using this one specifc printer. Just suddenly Word started to crash for every domain-user when trying to print on a specific network printer.
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